Privacy Policy | 93jili Official Casino Platform Philippines

1. Introduction and Scope

This Privacy Policy governs the collection, use, and protection of personal data for users of the 93jili platform. By registering an account or using our services, you agree to the practices described in this document.

This policy applies solely to the 93jili platform and its official domains. It does not extend to third-party websites, external links, or partner services that you may visit after leaving our site. We encourage you to review the privacy policies of any third-party platforms you interact with.

2. Personal Information We Collect

We collect information necessary to provide a secure and compliant gambling environment. This data is grouped as follows:

Account and Identity Data

Information provided during registration, such as your username, password, and contact details, used to establish and maintain your unique account.

Verification Documents

Government-issued identification and proof of address provided during the KYC process to verify your identity and ensure you meet the legal age requirements.

Payment Data

Details related to your chosen payment methods, including transaction history and account identifiers used for deposits and withdrawals in PHP.

Gaming and Transaction Activity

Records of your bets, game preferences, wins, losses, and the frequency of your activity to optimize your experience and monitor for responsible gaming.

Technical and Device Data

IP addresses, browser types, device identifiers, and operating system information collected automatically to ensure platform security and compatibility.

Support Records

Correspondence and logs from your interactions with our support team to resolve queries and improve service quality.

3. How We Collect Data

We gather information through three primary channels:

• Directly from you: Data you enter during registration, KYC submission, and support requests.
• Automatically: Technical data captured via cookies and server logs when you access the platform.
• Partner Providers: Information received from our partner payment processors and identity verification services to confirm transaction validity and user authenticity.

s4. Why We Use Your Data

Your data is used for specific, legitimate business purposes:

• Account Management: Creating and managing your profile and secure access.
• Financial Transactions: Processing deposits and withdrawals efficiently.
• Compliance: Verifying your age and identity to prevent underage gambling.
• Security: Detecting and preventing fraud, money laundering, and the creation of duplicate accounts.
• Personalization: Improving the user interface and content based on your preferences.
• Legal Obligations: Meeting the regulatory requirements applicable to gambling operators in the Philippines.
• Marketing: Sending promotional offers only if you have explicitly opted in to receive such communications.

5. When We Share Data

We do not sell, rent, or trade your personal data. We only share information with the following entities:

• Service Providers: Technical, payment, and verification partners who provide essential infrastructure to run the platform.
• Legal Authorities: When required by law or to respond to a valid legal request from the relevant authorities in the Philippines.

6. How We Protect Your Data

We implement robust security measures to keep your information safe:

• Encryption: Data is encrypted during transit using secure protocols.
• Access Control: Internal access to personal data is strictly limited to authorized personnel who require it for their job functions.
• Data Isolation: Payment information is handled through secure, isolated systems to minimize risk.
• Continuous Monitoring: We employ monitoring tools to detect and respond to unauthorized access attempts.

7. Cookies and Tracking

We use cookies to enhance your experience and maintain security. For a detailed explanation of the types of cookies we use and how you can manage them, please visit our Cookie Policy.

8. Your Rights

Depending on your residency, you have the following rights regarding your data:

• Access & Correction: Request a copy of your data or correct inaccurate information.
• Deletion & Portability: Request the removal of your data or its transfer to another service.
• Objection & Consent: Object to certain processing activities or withdraw your consent for marketing.

To exercise these rights, please contact our support team through the channels available on our Support page.

Note: Please be aware that even after an account is closed, we are required to retain specific transaction and identity records for a period mandated by gambling and anti-money laundering regulations in the Philippines.

9. Data Retention

We retain your personal information for as long as your account remains active. Once an account is closed, we keep the necessary data for the duration required by the applicable laws of the Philippines to meet legal, accounting, and regulatory obligations.

10. Age Limits

Our services are strictly reserved for individuals aged 18 years and older. If we discover that a minor has created an account, the account will be terminated immediately and any remaining funds will be handled according to our terms.

Parents or guardians who believe a minor is using our platform can report the account via our support channels.

11. Cross-Border Transfers

To provide our services, some of our technical partners may operate outside the Philippines. In such cases, we ensure that appropriate safeguards are in place to protect your data during these transfers.

12. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. All updates will be published on this page. We encourage you to check the "Last Updated" date at the top of this page periodically to stay informed.

13. Contact Us